ORDER
To place an order, submit an order form in the website then wait for the confirmation email with payment instructions.
After receipt of confirmation, make the payment via bank deposit and send a copy or photo of the deposit slip to [email protected]. Wait for the payment acknowledgment from our email.
For meet-ups, please indicate which location you would like to pick up your item(s) and select cash on delivery for mode of payment.
After receipt of confirmation, make the payment via bank deposit and send a copy or photo of the deposit slip to [email protected]. Wait for the payment acknowledgment from our email.
For meet-ups, please indicate which location you would like to pick up your item(s) and select cash on delivery for mode of payment.
SHIPPING
All items are packaged with care and throughly inspected before they are shipped with a trusted courier. Though we are not responsible for damaged goods during transit, we will do our best in ensuring that the item arrives at your doorstep in perfect condition.
Versai Officiel is not responsible for additional fees incurred when the item reaches the destination city. Import duties, taxes, and customs clearance fees are not included in the item price or shipping cost. These charges are the buyer's responsibility. Packages amounting to $75 (3,500php) will be supplied with a tracking number for international shipments. Packages amounting to $75 (4,500php) will be insured.
We are not responsible for any lost or unclaimed packages. Please contact the courier directly to inquire where your package may be - sometimes it's held at the branch nearest you for you to pick up.
Make sure your shipping address is correct. Please include postal code. The buyer will shoulder additional expenses due to incorrect shipping address or if your shipment has been returned to us by the courier.
We ship orders every Tuesdays and Thursdays, GMT+8. Local shipping takes 24-48 hours to arrive and international shipping takes 15-30 days.
Versai Officiel is not responsible for additional fees incurred when the item reaches the destination city. Import duties, taxes, and customs clearance fees are not included in the item price or shipping cost. These charges are the buyer's responsibility. Packages amounting to $75 (3,500php) will be supplied with a tracking number for international shipments. Packages amounting to $75 (4,500php) will be insured.
We are not responsible for any lost or unclaimed packages. Please contact the courier directly to inquire where your package may be - sometimes it's held at the branch nearest you for you to pick up.
Make sure your shipping address is correct. Please include postal code. The buyer will shoulder additional expenses due to incorrect shipping address or if your shipment has been returned to us by the courier.
We ship orders every Tuesdays and Thursdays, GMT+8. Local shipping takes 24-48 hours to arrive and international shipping takes 15-30 days.